Mao is a lovely girl with english language skills of a beginners level ESL student. The tour was supposed to last 3 hours, which we paid for in advance. For the first 2 hours we walked around Takayama trying to break language barrier and answering numerous questions Mao asked about our trip itinerary without understanding much of what we were saying to her. Also did sake tasting where she wasn’t much needed. We could of looked up online the couple of stores in the sender she took us to. After 2 hours she asked what we wanted to do next. We’ve asked what she has planned, to which she said that there was no specific plan. Really disappointed with the choice of a guide, also truly puzzled why Mao has chosen to advertise herself as an english guide. Will be asking for at least 50% refund.