Licensed Guide
(167) Reviews
US$ 34 Hourly rate
Sue Sue United States of America (USA) ( Couple )
Very Good
2 years ago

“ Cancelled tour? typhoon! ”

He cancelled tour due to typhoon. Promised full refund. Waiting to hear from you. I’ve also emailed. Cannot pay for no tour!


Dear Sue, My deepest apology for your inconvenience. The promise I made will be fulfilled soon. Whole procedure for full refund has been taken sometime because the typhoon occurred in the middle of holiday studded weekend (Monday, October 14 is national holiday). Our customer support personnel will work for that from tomorrow for sure. Forgive my asking you for your understanding about my decision of cancelation. I still believe that the decision was right since operation for transportations, subway and surface trains etc.., in the city next day of the typhoon were actually far limited than many people imagined which will be fatal to my tour (walking tour using public transportation). I will promise you again that the price you paid will be fully refund. If you have another chance to come back to Tokyo and need a guide, I will be happy to be the one for you. Again, I am very sorry for your inconvenience. Sincerely, Akira

Private Tours

Personalized Tokyo Journey

(167) Reviews
This one-day walking tour is ideal for those first-time-Tokyo-visitor and those who are not as well.The tour is designed only for you, based on your intere...
7 Hours US$ 254 up to 5 people