We booked a city tour with Eddy in Tokyo a few months ago. Eddy was very responsive when we contacted him. He was punctual, flexible, and helpful. He gave us background information on Japanese culture, history, and language. He was very patient waiting for us to shop for souvenirs and was also very accommodating when we asked to deviate a little bit from our general tour plan. He answered all of our questions and pointed out interesting sights along the way. He spoke good English and was friendly. We enjoyed spending time with Eddy and we thank him for his wonderful service.