Mr. SHIN was amazing, polite, insightful and very hard working by going above and beyond to give me the best experience of Japan. Even before I landed in Japan, Mr. SHIN on his own send me different routes options to come from airport to my hotel. He even visited my hotel a day before my arrival to understand what’s near my hotel and send me details and pictures of my hotel. Even before my tour with Mr. SHIN started, I was overwhelmed with his superior proactive customer service. He really wanted me to have a very good time in Japan. A day before my tour started, I came to know there is Sumo wrestling tournament in Tokyo where all the tickets were sold out. I asked Mr. SHIN if there is any way I can get to see Sumo as it was bucket list item for me. Mr. SHIN did his research and picked me from my hotel early 6:00 am to the line up outside the Sumo stadium in snow-rain conditions as they had 300 open ticket for that day’s tournament for folks who lineup early morning outside the stadium. Ticket counters opened at 7:45am and we were 247th in line and did get the tickets to experience amazing Sumo tournament later that day at 3:00pm. Mr. SHIN knowledge of Tokyo is amazing, and he took effort to understand my interests and mapped the tour as per my interests. On day 2 based on my interest in shrines and culture we made a last-minute plan change and took off to Kamaukura in train and my boy it was amazing experience. Mr. Shin covered Tokyo and Kamakura in 2 days for me. Every morning we started very early and stayed outside late. I was inspired by Mr. SHIN’s energy and enthusiasm. He really wants his guest to have a good time in Japan and get the best experience of his country. He is truly a great ambassador for his country.
Hello Mr. Vaidyanathan Seshan. Thank you very much for your nice review. I think your busy Japan tour has been successfully completed. I’m so happy. As you say, especially first visitors need various information like transportation, shopping, dining as well english communication situation. I feel good when my guest can have a smooth tour. Remembering some activities of our days, especially the Sumo match,I never forget your great passion! I really appreciate your patience in snowy cold morning to get limited number of tickets. Lucky us we made it! But it’s worth waiting in a long line to get it because Sumo shows us a lot of interesting things. Small wrestlers sometimes kick out bigger guy. We can feel great power and guts through that. Thank you again I wish happiness of you and your family ! SHIN.