Portugal Private Cars, Van & Transfers

“An outstanding 4 hrs with Kevin! Knowledgeable and professional. ”

We were a group of 5 senior Canadians visiting Lisbon. We were looking for an overview of city highlights on our first day. We wanted a very comfortable vehicle and a knowledgeable guide with good English language. We got it all and more! Our guide Kevin was prompt to pick us up at our hotel. The car was roomy, immaculately clean and air conditioned. Bottled water was available. Kevin asked about our priorities for a four hour tour and off we went. Kevin was an excellent driver on the narrow crowded inner city streets. Kevin was knowledgeable about the sites and history of Lisbon. He patiently snd knowledgeably answered questions about life in Lisbon past and present. The pace of the tour was good. There were about 6 stops where we got out of the car to roam and take photos. He accompanied us where there was risk for pick pockets which is common in crowded tourist areas and he provided good advice to keep valuables safe. Kevin was professional and friendly. The sites were interesting and worthwhile. I highly recommend this company and would use this service again.

“Great driver, with minimal English”

Our driver. Pedro showed up on time, was warm friendly and an excellent driver. Unfortunately, we had arranged a 1 day tour with an English speaking guide. Pedro tried hard to communicate but he did tell us that only spoke a little English. He picked us up in Porto to drive us to Lisbon, with three stops scheduled along the way. We don’t blame Pedro. Joao’s car service is at fault for scheduling a part time driver, who could not communicate sufficiently to meet the requirements of the trip that we scheduled.and paid for.

Joao's car service D.

(3 reviews)

First of all, thank you very much for your review dear Morton, although sadly not to the positive side… :-) We are very sad to read, that you did not enjoy your transfer from Porto to Lisbon in the fullest. By reading your review, I can understand that it was our fault and misunderstanding of your request. We thought that you wanted a transfer from Porto to Lisbon, with a few stops to see the sites. And that is what our driver did with you. As requested, you stopped in Aveiro, Batalha & Óbidos in your way to Lisbon. We did not understand that you wanted more a "guiding stop" in the locations, then just a driver. We are sorry for this. We could have made more a guiding drive, if we would have specified it in our conversation. In that case, we would have send you a guide/driver, instead of a driver. As our guides, all drivers, by law, are certified with a licence from Portugal´s Tourism Board. It is not allowed to privately transport people without the mandated licences and all the mandatory insurances. Again, so very sorry for this misunderstanding, and we will communicate better with our future travellers. Warmest Regards, Joao Dickmann