It would be impossible to overstate just how much we enjoyed the company of Tom. His English is excellent. He was nice enough to explain not just what we were seeing, but the meaning behind what we were seeing. He explained during the day a lot of nuances about Japanese history and culture that made many things in Japan much more understandable. His suggestion for lunch venue was excellent. He explained how the trains work within Tokyo which made a difference for the rest of our stay. He also offered some really useful suggestions for further things to see as he got to know us. Nothing was too much trouble. By the end of the day, we felt as though he was an old friend rather than someone we met for the first time that morning. We highly recommend him.
Great guide and nice person. Modified trip to our needs. Highly recommend
Richard from Tom, Thank you so much for your kind words. I really appreciate you for helping me to try my best to give you my best. My service would be the reflecting of how nice of the people you are. In that context, I learned a lot from you - how to be nice with others. I will miss you and will be hopping I will guide people like you in my next assignment - maybe someday I will guide YOU again! My best wishes for you!!!
We spent two days exploring the many sites that Tokyo has to offer with Tom. We covered 23 miles over these days, utilized public transportation, and experienced things of historical, religious, and cultural importance to the city of Tokyo during this time. From the Shibuya Crossing to the Meiji Shrine, Asakusa, Tokyo Skytree, Ginza, The Imperial Palace, and so much more, we greatly enjoyed our tour and felt that we got a good grasp on the key sites and neighborhoods of the greater Tokyo area. Tom is not only a great guide, but a great person as well. Before arriving in Japan he ensured the itinerary covered what we wanted to see, helped answer any questions we had about our trip, and inquired about any dietary restrictions before booking meals for our tour. He met us at the train stati... read more
To Grant, Natalie and Holcomb from Tom, I want to thank you for your kind and generous review. I have certainly tried my very best in my guiding this time and the biggest reason of why I could do so was because of the wonderful guests - you !!! You really helped me to help you to spend a good time during the tour and you have consistently been kind and thoughtful. During the tour, I noticed that you really care about others, which you may not be really aware as you do so unconciously. You have a wonderful character of naturally caring about the people without even thinking about it. I feel so lucky that I met you. It really was fun to be with Holcomb. You will be enjoying every moment as he healthily grows up. Please do enjoy and cherish every moment of it !!! I hope one day again, I wi... read more
Tom is fabulous guide. He is professional, personable, knowledgeable and fun. His objective was to provide us a great Tokyo experience and he exceeded his goal.
Thank you for your kind review.
We greatly enjoyed our day with Tom. We started by visiting the Senso-ji Buddhist Temple in Asakusa, and wandering through the shopping street with its many crafts and stores. Tom taught us much about Buddhist and Shinto culture and ritual and about Japanese society. Given our interest in traditional crafts, we were extremely happy that Tom arranged a lesson for us in the art of making wood block prints at an excellent shop with skilled craftspeople and artists. We had a lovely lunch and afterward visited the Akihabara neighborhood with its lively youth culture and Sega game complex. As a guide, Tom was friendly, engaging, and thoughtful about our safety, enjoyment and comfort. Tom is generous and very caring and has extremely good communication skills. If we return to Japan, we would love... read more
Susan, I want to thank you for your generous review with kind words. I have been reviewing the tour for myself with fond memories with you and your beautiful family. I have learned a lot in spending the quality time with you !! As we tour guides always say, the greatest joy in our job is meeting with nice people and that' exactly what I fortunately had on July 13. You were consistently kind and caring, which made job rewarding and worthwhile. Japan has 4 wonderful seasons, so I hope you will have an opportunity of enjoying some other seasons next time when you visit Japan. At that time, I look forward to tour guiding you with seasonal beauty of Japan at that time !!! Sincerely, Tom
Tom was wonderful! He met us at our hotel and showed us around Tokyo using the subway. He translated for us, was very flexible and was a tremendous guide. He recommended places for us to see and showed us the best of Tokyo. He has a great knowledge of Japanese history. He is an excellent guide and I highly recommend him to anyone seeing Tokyo for the first time. We couldn't have done any of this without him.
Joanne from Tom, I want to thank you for your kind words for my service. In fact, it is you and your beautiful family who truly encouraged and inspired me to try my best to help you to see some good parts of Japan. I also feel so fortunate to witness such wonderful love among family members. Only pure love can create such friendly and quality relationship among the family members. The time you so kindly allowed me to spend with you was precious. I will be wishing nothing but the very best for you, Geoff and of course for your dear children. All my very best
Our tour of Tokyo was delightful in every way! Tom speaks English very well, and getting on the subway and trains are very tricky without a guide. Tom took photos of us throughout the day, and helped make the experience five stars! Thank you so much Tom! You are such a wonderful person!
Rochelle and Todd from Tom Harada, Your are such a wonderful couple !!! As we professional tour guides say, "The quality of the guests have a great impact to the quality of the guiding we provide". This exactly applies to you. Any tour guides will have an opportunity of giving a good quality quiding because of the "quality" you have. You are generous, intelligent, polite and above all you are so warm hearted. Your comments and questions greatly helped me in trying to provide higher quality guiding. I feel so fortunate having an opportunity of tour guiding you this time. I extend my sincere appreciation for the generous review on Triple Lights Site. I do look forward to guiding you in you next trip to Japan!!! I will be wishing nothing but the very best for you and yours. ... read more
We visited Tokyo on 4/22/2019 and our tour guide Tsutomu Harada ( Tom ) was able to show us city from different sides and aspects. We were group of 10 people from USA. It is not easy to guide such a big group of people with different interests for walking tour in such huge city like Tokyo, but Tom found the way how to deal with us and showed us the best and most interesting places in city. He was very intelligent, knowledgeable, professional, polite and calm person. We all had pleasure to spend the whole day with Tom. We went to a lot of different places using JR and metro. He knows city and transportation system very well. His English is perfect, his knowledge is excellent, he is very responsible and friendly person. He also is very caring person. Here is an example: We said good bye to ... read more
Alla from Tom Harada, I want to thank you from the bottom of my heart for giving me a great opportunity of tour guiding you, your husband Yuri and wonderful friends. I really appreciate you for helping me to help you spend a good time in Tokyo. In fact, you were a great tour leader who made my job easy and efficient. Without your help, my guiding would not have been as efficient as it was. My sincere thanks for that ! However, more importantly, I was impressed with the warmth with which you treated me so nicely - whatever I have done for you and your group is nothing but a reflection of what you have done and shown to me. The precious time that you so kindly allowed me to spend with you will remain in my mind for a long time. As we tour guides say, the best thing in doin... read more
We really enjoyed our tour with “Tom”. Very personable and thoughtful. Planning and timing of our itinerary was great, allowed us to browse and shop a little while hitting our must-dos. He also went out of his way to provide suggestions for our other activities.
Tsutomu’s (Tom’s) English was perfect & he has extraordinary knowledge of Tokyo. He took us through the subway system to the highlights of Tokyo. Even our 15 year old twins were engaged & had a great time. We felt like we had a friend in town. We are very grateful that our 1st day here was a huge success thanks to Tom! I’d use his services again & recommend him highly.
Renu and Samudrala family from Tom Harada, I want to thank you for your kind an generous review. I really appreciate all of you for reminding me of what`s important in life. As we say, "Good character is nurtured at home and once it`s established, it will stay with us for a lifetime". This exactly applies to Samudrala family. As I spent precious time with you and your beautiful family, I kept feeling nice warmth in my heart and I still feel it as a wonderful memory in my mind. Thank you again for allowing me to spend time with you. I will review this great memory and hope one day, I will have a chance to meet with all of you again. I will be wishing nothing but the very best for you and your family during the rest of your journey. Sincerely, Your friend, Tom
Mr. Tsutomu priority is customer experience. Highly recommended.
Dear Arturo san, It’s always a great pleasure serving a great customer. I really appreciate you for helping me to help you serve better. I will be wishing nothing but the very best for you and yours!! Hope to see you again soon!!! Sincerely Tom Harada