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Mack

Licensed Guide
(22) Reviews
US$ 29 Hourly rate
Reviews ( 22 )
Val Val Canada ( Couple )
Excellent
1 year ago

“ Perfect day! ”

We could not have seen half of the areas without Mack. He was so well prepared for our day and also flexible with us. He managed the train route and stops so well. We would have been lost without him. Thank you so, so much Mack! Wish you were with for two more days. We would know Tokyo so much better with you! Val & Keith, Canada

Mack:

Dear Keith san and Val san. Thank you for choosing me as your guide for your precious day in Tokyo. I did my best and I am happy to know you enjoyed the day. Japan has four seasons and each season has its own beauty. I hope I can help you again to explore another beauty next time. Please enjoy the rest of your trip. Mack

Audrey Audrey United States ( Family with kids )
Excellent
1 year ago

“ Good, organized way to navigate Tokyo on 1st day ”

Mack was very organized prior to our arrival in Tokyo. He corresponded quickly and was not only able to plan our itinerary but make restaurant recommendations and bookings for a big party. On the day of, he was on time. He knew the subway system well and the details of each site. We were the very first to request a visit to a hedgehog cafe which he researched and arranged for us to go to without a hitch. He was accommodating and helped us (a large group of 8) through Tokyo which seems a relatively hard thing to do in such a busy city. Thanks Mack for always making sure we were always well taken care of.

Mack:

Dear Audrey San. Thank you for having me as your guide and giving me such many good words for me. I am very glad to know you enjoyed our tour in Tokyo. I am also very happy to have your family and friends. It was very good experience for me. I hope I can see you again. Best regards, Mack

Anupa Anupa India ( Solo )
Excellent
1 year ago

“ Art tour of Tokyo ”

Mack is one of the most amazing guides I have ever had the pleasure of being escorted by on a tour. He worked around all my mental and physical issues to ensure we cover as much as possible on our trip. I was so amazed and truly touched when he sent me a postcard with the Yayoi Kusama Museum when I was in Kyoto. I was really wanting to see the museum but they had no availability so he sent me a postcard and a table cover with the museum on it. Thank you Mack for making my trip to Tokyo so completely memorable!

Mack:

Dear Anupa San Thank you for your kind words for me. I did my best and I am glad to hear you enjoyed our tour. This time we had limited time. I hope you visit gain to explore our culture further. Please take care. Best regards, Mack

Zachary Zachary United States ( Couple )
Excellent
1 year ago

“ Thank you very much! ”

Mack did a great job. He is highly communicative and a great tour guide!

Mack:

Dear Zachery San Thank you for your comments. I did my best and will do so always to satisfy your guests. Best regards, Mack

Matthew Matthew Australia ( Family )
Excellent
2 years ago

“ Excellent experience ”

After a long week of skiing, my family had the great pleasure of being shown around Tokyo by Mack. He was an excellent tour guide because he was extremely organised and knew his way around the city very well. We were very grateful for Mack’s generosity and patience. It was an exciting and memorable experience. I cannot recommend Mack highly enough.

Mack:

Dear Matt San. Thank you for having me as your guide today. Since this is in the middle of new year holiday, some services were not available. However you did my best and I hope you and your children enjoyed the day. Please have a safe flight. I hope I can see you again. Best regards, Mack

BRIAN BRIAN United States ( Friends )
Excellent
2 years ago

“ Full day of Historical sites and gardens ”

I have taken many tours and I must say Mack was one of my most favorite guides. Prior to our trip I let Mack know that we wanted to see as many historical sites as possible and we were okay with any suggestions he may have. Well Mack delivered, we went all over Tokyo and saw most everything we wanted to see and then some. A couple of the highlights were one Mack planned and one I believe we just stumbled on. The impromptu highlight was a dance (parade of dancers) contest going on in the city that was fun to watch. The other was one Mack planned for us, a Buddhist drum ceremony that was also very interesting to see. Mack also took us to a very delicious restaurant that was off the beaten path for lunch. He also helped us purchase train tickets that would have been very complicated for us t... read more

vivian Vivian Canada ( Family with kids )
Excellent
2 years ago

“ Wonderful time in Tokyo ”

We had an amazing time with Mack. He is very friendly and approachable and was very flexible to attend our wishes. Highly recommended for sure.

Kim Kim Australia ( Couple )
Excellent
2 years ago

“ Our Tokyo tour with Mack - Simply the BEST ”

To put it simply, booking a tour with Mack was the best thing we could have done! We spent two days under Mack’s expert guidance and visited many wonderful sights of Tokyo by foot and rail. Mack taught us how to use the subway and JR lines which set us up beautifully for the rest of our trip to Hiroshima and Kyoto which we did on our own. Mack sent us a well prepared itinerary before we arrived in Japan which included all the things we thought we would like to do, plus many more. He was so organized and showed us maps and simple illustrations to explain parts of the history, culture and religion of Japan which put perspective on the places we visited. This was all part of the fabulous ‘hidden gems’. He is also a great listener and will tailor the tour to your suggestions. Mack ... read more

Sumant Sumant United States ( Family )
Excellent
2 years ago

“ Mack is the best ”

Mack picked us up from our Airbnb and took us around Tokyo. He came up with a plan to optimize the day we had and completed everything. But most importantly he showed us how to use the subway system to get around in Tokyo. He also planned our trip to Mt Hakone and sent it in writing giving us clear instructions. I would ask Mack for help anytime.

Mack:

Dear Sumant San Thank you for choosing me as your guide this time. I did my best to make your family trip the most wonderful. I am glad to know you successfully accomplish your journey to Hakone. I think it’s great job and I am happy to be your help. I hope you visit Japan again and I am willing to be your help anytime. Best regards, Mack

anna Anna Philippines ( Family )
Excellent
2 years ago

“ To Tokyo and Beyond ”

It was a pleasure to have Mack as our tour guide in Tokyo. As first timers in Japan, we had little idea on how we can maximize our stay in Japan. Even if we just booked him for only one and a half day, Mack had been indeed, very helpful in every step of the way. He would go the extra mile to make sure that we take the right train, always updating us and concerned of our whereabouts throughout our 8 day stay in Japan. Our tour with him was unforgettable. He was mindful and hospitable especially to our needs. What makes his hidden gem tour great was not only seeing beautiful sights in Tokyo, but he is the actual true gem in this tour. I’m so thankful that we had Mack as our tour guide. Until we meet again, Mack!

Eric Eric United States ( Couple )
Excellent
3 years ago

“ Great Hidden Gems Tour! ”

We had a fantastic experience with Mack. He is very knowledgeable, helpful and showed us some great hidden gems that we would not have otherwise seen. He created a perfect 6 hour tour including temples and shrines in Yanesen, a great ramen lunch and a tour and happy hour in the district we were staying in Kaguruzaka. I also enjoyed the historical context that Mack gave along the way, very interesting. Tokyo can be a virtual maze and you can easily miss very cool things that you could pass over many times without a knowledgeable guide like Mack. Highly recommended!

Mack:

Dear Eric San. Thank you for many good words for me. Tokyo is something like treasure box which contains a lot of impressive, awesome and astonishing gems which you will not be able to explore without key to open the box. I wad really happy if I served as a key for you to explore. However there are still a lot which are waiting for your next visit. I hope I can have a time with you other hidden gems. Best regards, Mack

Mubin Mubin Malaysia ( Family with kids )
Excellent
3 years ago

“ A Great Guide with a genuine passion to please his guests ”

Had a wonderful experience with Mack. He went all the way to ensure that we are comfortable and taken care off...his good command of English as well as advance preparation made our trip very meaningful...last minute requests were also accommodated without fail. Since we are Muslims , he ensured that we had Halal food throughout the trip. He also had huge patience considering that we had a 3 year old toddler and a 3 months baby .

Mack:

Dear Mubin San Thank you for your heart touching review for me. I am really happy to have you and your family as my guests. I am glad if you enjoyed your family’s first trip to Japan. I think your family is so great and I my self enjoy traveling with you all Especially your small kids reminded me the time when my children was small. Actually I needed no patience at all. On the contrary I was so happy to travel with your children. Please have a safe trip to return your home. See you again hopefully to explore another beautiful season, Spring, with cherry blossoms. Best regards, Mack

Cristina Cristina United States ( Couple )
Very Good
3 years ago

“ Enlightening Japanese History ”

The tour provides an in depth information of Japanese history which was quite enlightening. We visited the Asakusa Temple, Ueno Park, Meiji Shrine, Imperial Palace and the Tokyo Metropolitan Gov't Building. It was a long tour but well worth the time and effort in 7 hours. We also experienced riding the Tokyo subway and train system which was quite an eye opener. We would be lost without Mack, our very knowledgeable guide.

Mack:

Dear Cristina San Thank you for appointing me as your guide this time. I had also fun time to talk with you cause you two have a great interest in our history. Although we had only one day trip, I hope you had some understanding of our culture. Since there are still many things untouched, I hope you have another chance to visit Japan and to explore more details. Please have a good time with your family. I hope I can see you again. Best regards, Mack

Neil Neil Canada ( Family )
Excellent
3 years ago

“ For the Best "Hidden Gem" Tour of Tokyo -- Pick Mack! ”

Mack gave us a first class tour of Tokyo. We wanted to avoid the tourist traps. We wanted a "Hidden Gem" tour -- and we got it! Mack took us to some very unusual places. We joined a Buddhist ceremony (drums and all). We wandered through narrow streets in old neighbourhoods of Tokyo surrounded by wooden homes. We had a traditional tea ceremony in one of these homes. And -- we visited some unique artists along the way. Mack's english is very good. He studied in the US -- and has an MBA from Duke University. He was very good at answering our questions. Bottom-line -- Mack is an excellent guide. We highly recommend him.

Mack:

Dear Neil san Thank you for your heart worming message to me. I am really happy to have tour with you and your family. Japan has four seasons and each season has its own beauty. I hope you come to Tokyo again to see the beauty of another season. At that time I would like to take you to explore more “Hidden Gems”, which are waiting for you. Thank you again for your kindness and please take care at your place. Sincerely yours, Mack

Hayden Hayden Japan
Excellent
3 years ago

“ Tokyo Fish markets, Toyama restaurant and Ozawa Shuzo Sake brewery ”

Really well organized tour and well timed so we could fit in everything Mack planned for the day. Mack even went to the trouble of doing a pre visit to the fish markets to ensure we could get front row for the Tuna cutting.

Mack:

Dear Hayden San I am happy to know that my tour satisfied the need and interest of you and your colleagues as the professionals for food industry. Japanese food culture are influenced and developed by our unique environment, weather and history. If we have next chance I would like to show you more. Thank you for your many good words and kindness to me. See you again hopefully. Best regards, Mack

Raoul Raoul United States ( Friends )
Excellent
3 years ago

“ Amazing guide! ”

Mack was superb! He really likes what he does, and it shows! We were sooo lucky to have him as our guide to Tokyo! We saw so much more than we expected, traveled in bus, subway & walk to so many places in the city...all impossible to do by ourselves... he really surpassed our expectations...now we feel that we have a friend in Tokyo! Thanks Mack!

Mack:

Dear Raoul San Thank you so much for your hearttouching message and kindness. I simply did my best to serve you as a guide and I am very happy to hear you enjoyed our tour. In Japan we have four seasons and each season has its own beauty as I told you. I hope you can visit Japan again to explore another beauty with me. Thank you again for your freindship you showed me. Please enjoy the rest of your trip. To my new friends in Miami Sincerely yours Mack

Justine Justine Australia
Excellent
3 years ago

“ A fantastic day ”

Mack was recommended to us so we decided to book a day with him and we are so pleased we did. With an allergy to msg and seafood, Mack worked hard to find somewhere suitable for lunch. We had an informative day off the beaten track, seeing a side of Japan that tourists don't usually see. Mack showed us the most wonderful little eateries, shrines, temples, ancient tablets and provided us with a thorough understanding of the history of Japan. Mack is an articulate, intelligent guide and a very wonderful, authentically caring person. Thanks for a great day Mack.

Mack:

Dear Justine San Thank you for your heartfelt message to me. I was really happy to have you two as my guests. At first I though it was challenge for me to have guest with allergy to MSG and seafood including seaweed because they are widely use in Japan. I didn't want to force you eat something boring like simple vegetable dish without seasoning. I really want you to enjoy lunch. I found one good restaurant which understand completely the constraints like you have and serve really good dishes which makes people happy. I was really happy to see your smile during the tour and especially during the lunch. The smiles of guests ate the most valuable thing for me and that is why I do my best. Thank you again for giving me such wonderful opportunity. See you again hopefully either in... read more

Anongkan Anongkan Australia ( Couple )
Excellent
3 years ago

“ Japanese temple ”

Mack was fantastic he made it very easy to go to places he was very prepared. Service was excellect even with my son coming alone. Very helpful. Great experience and i would recommend him to any of my friend that need a guide around tokyo.

Mack:

Thank you for your heartwarming comment for me. I am not sure I am deserved for those good words but I tried my best to make your trip wonderful moment. I am really happy if I am a part of your good memory in Japan. Thank you again and I hope you return to Japan in the near future.

Jill Jill Australia ( Couple )
Excellent
3 years ago

“ Worth his weight in gold! ”

We had a more memorable day than we could have even dreamed of! Mack's superb forward planning and organisation meant that the day went like clockwork and we saw and experienced SO much in one day. He was in regular contact up until the day we met to ensure that the tour was tailored perfectly to our needs. His knowledge is extensive and he is such a friendly person too. We could not recommend Mack more highly! Book him today!!

Mack:

Thank you for the heartfelt message, Jill San. I am really happy to be a guide for you. Also I feel great if I am a part of your good memory in Japan. Thanks to your cooperation we finished all the tour almost on time. There are still a lot places which I want to show you. I wish you visit Tokyo again. Please enjoy the rest of your trip. Sincerely yours Mack

alexander Alexander United States ( Couple )
Excellent
3 years ago

“ Excellent History Tour ”

Mack is knowledgeable in the history of Tokyo. He is very accommodating. My sister walk slow and he slow the pace to the point that we were over the end time. He also pick us up at the hotel and bring us back to the station near the hotel even though I told him that it was not necessary. I will not hesitate to book him again.

Mack:

Thank you for appointing me as your guide, Alexander San. I am very happy to have tour with you. It was a really hot day and we sometimes had difficulty to keep on walking. Thanks to your cooperation we successfully completed our tour. There are other attractive places in Tokyo. I hope I can take you there next time. Best regards,

Marie Marie Philippines ( Couple )
Excellent
3 years ago

“ Excellent tour! Excellent & Generous guide! ”

I thank Mack so much for your giving us wonderful tour! great tour guide!

Mack:

Marie San. Thank you for your comment for me. I was really happy to be a guide for you and your family. I also had great and impressive time with you all even if we had a bit unfavorable weather. I hope you can visit Japan again. See you again.

Rina Rina Japan ( Family with kids )
Excellent
3 years ago

“ Very friendly and knowledgeable guide ”

Mack was wonderful with our group and extremely attentive to our needs. We were Travelling with 2 young children and Mack was easy going and catered the tour specifically to what we could do. He even went above and beyond and helped us with the logistics of our transportation, baggage and hotels. Wow amazing service for the price we paid! Thanks Mack for your kindness and hospitality. We will visit Japan again and hope you soon!

Mack:

Hi. Rina San. Thank you for choosing me as your guide for your family's first trip to Japan. I am glad to know you enjoyed your trip. Traveling with young children sometimes involve difficulty especially in Tokyo but I tried my best to support your family. Actually your kids are so nice and cute and I had no problem at all. I am really happy to be a guide for you and a part of your memory in Japan I hope. Please come again!! There are many other places I would like to show you!!

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Cities where I can guide: Tokyo , Yokohama

Languages English ( Business )

Reviews
(22) Reviews
Hourly rate 29 USD Price up to 6 people
( Max : 10 People )
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