
Hong Kong Private Car Tours
Hire a Private Driver Tour or Airport, Hotel Transfer in Hong Kong
Hong Kong Tour Reviews
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Dana M.
“You Only Get a Driver, Not a Tour Guide”
The good: very comfortable minivan and capable driver who got us where we needed to go. Also, the locations/itinerary were very enjoyable, especially the Peak and harbor. The Not-So-Good: this is advertised as having an English-speaking driver/tour guide. We got neither. Our driver advised the moment we met that he spoke almost no English and only drove. A guide informs you and shares interesting info. Ours did not and didn’t try to in either English or via Google Translate even when we asked questions. Communication before the tour was also nerve-wracking as there were limited responses from the tour company through GoWithGuide when we hadn’t heard from the driver. We were about to cancel when the driver finally messaged us three minutes before our scheduled meeting time. Also, at the end of the tour, the driver wanted us to reimburse him about $30 USD for tolls and parking fees, even though the terms of the tour say that tolls are included (and are silent as to parking). Apart from the above, we really enjoyed Hong Kong and we always felt that the driver got us to places safely. He also responded well via message app WA during the tour when we wanted to be picked up (he responds in English because he can translate/understand your message via translator app). You just have to be aware that you are spending quite a bit of money (almost $500 for us) just for a driver, not a guide/tour, let alone an English-speaking one as advertised. You might do better just using Uber/taxis to get to these places.
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HCC Transfers
We are truly sorry for the misunderstanding. I’ll revise our service description to clearly specify that overtime, parking and certain cross-area costs are excluded. We also sincerely apologize regarding the language issue with the driver. We will pay more attention to language requirement for future bookings. Thank you very much for your valuable feedback.
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