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Thailand

Thailand Private Tour Guides

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Ruetai​ S.
Thailand

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Thailand Tour Reviews

Bangkok tours

I had contracted with Leo for 3 services. Pick up at airport, city tour, and return to airport. NONE of those happened as contracted. No Jobs were completed. Leos staff field to find me at the airport. I waited for someone to meet me at my hotel for the city tour. I waited at the designated spot for 2 hours and no one showed up. After 2 different connections not working. I did not trust that the third connection would work so I made other arrangements. I was totally ripped off. I have used other gowithguide in other parts of the world and I have been totally satisfied. Ron King

Ron K.

Leo P.

We are truly sorry to read your review and to see that all responsibility has been placed entirely on our team without consideration of the full situation. First, regarding the airport pickup: our staff arrived at the airport and was waiting with your name sign 2 hours before your flight landed. We also sent messages via the platform and WhatsApp (we have all message records as evidence). Our team waited for several hours and tried to contact you continuously, but we were unable to reach you. Eventually, we had to check with the hotel and were informed that you had already traveled there by yourself. If there was no internet signal at the airport, we fully understand that connectivity can sometimes be limited. However, it is generally possible to connect to temporary airport Wi-Fi to send a short update. This is a standard practice, and we regularly assist many international clients at the airport, including guests from GWG, without any issues. Regarding the day tour: we sent you the details, including the price, and waited for your confirmation. Unfortunately, we did not receive any response or confirmation from you. As hotels normally provide Wi-Fi access, we expected that you would be able to reply if you wished to proceed. Without confirmation, we could not arrange standby service again, as the previous airport situation had already caused transportation costs and staff time to be lost. If you kindly review the message history, you will see how much effort we made to contact and coordinate with you. We take pride in caring for all our guests professionally, and our previous reviews reflect our commitment and service standards. This situation was highly unusual for us. We sincerely hope you can understand our perspective. Thank you very much.

Great two days touring Bangkok

Saroj is an excellent guide and we very much enjoyed our two days touring Bangkok with him. He is extremely knowledgeable about Thailand history and the background of the sights we visited. He did a great job sharing this knowledge in an easily understandable way. He was patient in answering our many questions. Efficient use of public transportation to support our walking tour. Excellent English language skills. Highly recommended!

Stephen B.

Saroj Y.

Dear Stephen, Thank you so much for your kind review! It was a true pleasure guiding you through Bangkok for those two days. I am delighted to hear that you enjoyed the historical insights and our local transportation adventure. Thank you for your curiosity and great questions—it made our time together even more enjoyable. I hope to have the chance to welcome you back to Thailand again in the future! Best regards, Saroj Y.

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Local Tour Guides in Thailand

Are you traveling to Thailand? We think a local guide is the most important thing you want to bring with you (after your passport, maybe!). GoWithGuide’s local guides are real professionals, so you can be sure they will help get the most out of your trip. Instead of wasting time trying to figure out how to optimize your sightseeing plans in Thailand, let a local guide do it for you. Our guides would love to show you their country, help you experience the best there is to offer and also arrange for you a customized itinerary. Feel free to contact one or several of our private tour guide, and let them do the rest! GoWithGuide’s local Thailand guides are passionate locals who can’t wait to share their love of their country with you.