Sulaiman K.
“Amazing Tour ”
Nehal is a very knowledgeable Egyptologist. She picked us up from our hotel in her car and drove us to the site. She tailored the tour to our exact needs. She even helped us with the stroller on the site, as we were traveling with our baby. She answered all our questions. We thoroughly enjoyed the tour and would definitely recommend Nehal.
Richard W.
“Full day Transportation around Cairo ”
Loay is a reliable and very safe driver. We hired him for a full day to take us from the airport to Saqqara and Dashur to see the Step Pyramid, the Bent Pyramid, and the Red Pyramid, plus the Grand Egyptian Museum in Giza. Loay was able to navigate smoothly through the chaotic traffics in Cairo and delivered us safely to each destination. We would highly recommend Loay!
Wafaa A.
“Do not recommend Ali or his team- except his drivers ”
Absolutely terrible experience and a complete waste of money. I initially booked four days of activities but cut it down to three after discovering all the hidden surcharges Ali tacks onto everything. Even something as simple as dinner reservations ended up being overpriced because Ali adds extra fees — do yourself a favor and book meals and shows independently. The tours themselves were a disaster: rushed, sloppy, and totally unorganized. Despite making it clear I wanted to visit more than one mosque and the Grand Egyptian Museum, our guide Abla hurried us through a single mosque and didn’t even bother taking us to the museum — so we had to go there on our own time. At Khan Khalili, our guide literally told us "don’t stop and shop." What’s the point of going to a famous bazaar if you can’t even browse? Every stop felt rushed, and anytime we paused to enjoy a sight, we were told to keep moving. To make matters worse, they took us to certain shops — whether these were genuinely good or just places where the company gets a kickback, who knows, but it definitely felt like the latter. And the worst part: a total language barrier and incompetence led to a major screw-up. My “final booking and offering” clearly included snorkeling at the Red Sea, and that’s what I paid for. Instead, Ali just sent a driver to drop us at the Red Sea with no snorkeling booked at all. We wasted an entire day and seven hours of driving for nothing. Ali kept sending me old screenshots of me asking how much the trip would cost without snorkeling — ignoring the fact that my confirmed booking did include snorkeling. He tried to make it better by paying for a 2 hour boat ride but that’s not what I originally paid for or wanted. Completely unacceptable. Bottom line: overpriced, rushed, disorganized, and shady. I absolutely do not recommend Ali or his team to anyone thinking about booking tours in Egypt. Save your time, money, and sanity. Ask your hotel for more certified guides
Ali R.
Dear Wafaa, Thank you for taking the time to share your feedback. While I’m sorry to hear that your experience did not meet your expectations, I would like to clarify some important details for future travelers reading this. First, it’s important to note that you are a resident Arabic-speaking customer, and as per Egyptian tourism regulations, there is a difference in ticket prices and package structures between Egyptian/Arab residents and foreign tourists. This is determined by the state, not by us. For example, a Giza Pyramids entry ticket costs around 60 EGP (~$1) for residents, while it costs 750 EGP (~$15) for foreigners. Regarding the Red Sea snorkeling, this activity is not available in Ain Sokhna. It is offered in places like Hurghada, Alexandria, and Sharm El Sheikh. When you asked about snorkeling and I suggested Alexandria, you mentioned you had already been there. Based on that, the plan was adjusted to a beach day in Ain Sokhna with resort access and seafood lunch. To compensate for any misunderstanding, I personally paid 2,500 EGP (~$50) to provide you and your family with a 2-hour submarine boat trip in Ain Sokhna — at no extra charge to you. This was a gesture of goodwill, not included in the original itinerary. As for the Nile Dinner Cruise, you requested a cancellation on June 24th, and even though the platform policy does not allow refunds at that stage, I went out of my way to refund you the full $80 from my personal funds to ensure your satisfaction. You also chose a 10:00 AM pickup time, although the standard starting time for full-day tours is 8:00 AM. Despite this, we covered the Egyptian Museum, Citadel, and Coptic Cairo, which was the agreed-upon plan. The Grand Egyptian Museum is not open yet to the general public — the official opening is still pending. In conclusion, I truly did my best to accommodate your changing requests, even covering additional costs myself to ensure your comfort and happiness.
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