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Joined 2026
Scarlett H.
Available Areas
Hangzhou (Living)
Languages
Chinese (Simplified) (Native), English
Response Time
1 day on average
Availability Updated
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About Tour Guide Scarlett H.
Hi there! I’m Scarlett, a licensed English-speaking guide based in Hangzhou and covering the gorgeous Shanghai-Jiangsu-Zhejiang region.
My friends often call me a bit of a story-collector. Having graduated from Cambridge with a degree in sociology, I love going beyond the standard postcard views to help you understand the real, living pulse of China (e.g. local stories, hidden details, and quirky histories most tourists walk right past). Everything I do is entirely customized around your vibe. Whether you’re dreaming of a zen day sipping tea in mist-shrouded valleys, hunting down the best under-the-radar street eats, or chasing futuristic, cyberpunk cityscapes for that perfect shot, we can design it from scratch.
We can easily explore on foot, but if you want to travel in total comfort and style, I also offer car tours with my own very cozy private wheels, perfect for escaping the summer heat or zipping between hidden spots. Oh, and you can leave the camera duty to me! I have a real passion for photography and a sharp eye for lighting and angles, so I’ll make sure you go home with a camera roll full of stunning memories.
Whether you're here for a quick weekend or a deep-dive adventure, just drop me a message and let's craft your perfect trip!
Important
Important Travel Notes:
All Car Tours Include a Private Driver: To guarantee a seamless and luxurious experience, every car tour features a premium private vehicle and a dedicated driver. As your licensed guide, this allows me to focus entirely on you, sharing local insights, handling logistics, and capturing beautiful photos without any driving distractions.
Regional Travel & Custom Road Trips: I would love to guide you beyond Hangzhou! With a standard supplement to cover long-distance transportation and basic overnight logistics, our private car can escort you on custom itineraries to Shanghai, Suzhou, Nanjing, Wuzhen, Yiwu, or Huangshan Mountain. Message me your travel dates to get a tailored package!
Tours
All tours can be customized for you. Send me a message with your requests!
Categories
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Shop Like an Insider at Hangzhou's Mega Wholesale Markets (with Car)
Get ready for the ultimate insider shopping experience in Hangzhou! If you want to skip the overpriced souvenir shops and experience where fashion retailers actually source their goods, this tour is for you. We are diving deep into the heart of China’s massive wholesale culture. Don't worry about the language barrier! I will be your personal bargaining specialist, ensuring you get the genuine local price.
Shop Like an Insider at Hangzhou's Mega Wholesale Markets (with Car)
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Hangzhou’s Wizard of Oz: Secret Mountain Hike
Forget the crowded West Lake promenades, this is the Hangzhou that locals keep for themselves. This trail is a magical half-day hike that leads you through three breathtakingly beautiful green spaces, each with its own unique personality.
Hangzhou’s Wizard of Oz: Secret Mountain Hike
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Hangzhou Foodie Half-Day: Morning Markets & Local Michelin Eateries
This curated morning walk takes you through the city’s last remaining traditional street markets, winding historic alleys beneath the ancient city walls, and legendary local eateries. From sizzling crispy pan-fried dumplings to the ultimate wok-heired local noodles, this is a deep dive into the flavors, history, and daily rhythms that make Hangzhou unforgettable.
Hangzhou Foodie Half-Day: Morning Markets & Local Michelin Eateries
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Grand Canal Living Heritage: Ancient Temples, Artisan Workshops & Traditional Dress-up
Step away from West Lake and journey along the UNESCO World Heritage Grand Canal, the world’s longest and oldest artificial waterway. Instead of sitting in traffic, we will travel like true locals, exploring historic neighborhoods connected by walking paths and the iconic Canal Water Bus (Water Taxi).
Grand Canal Living Heritage: Ancient Temples, Artisan Workshops & Traditional Dress-up
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Hangzhou Summer Night Magic: Secret Firefly Forest & Baoshi Mountain Night Hike (with Car)
This exclusive, 3.5-hour evening private tour is designed to showcase the city’s summer romance, blending a fairy-tale natural wonder with a stunning panoramic night hike. We will visit a hidden, protected sanctuary to witness a seasonal miracle: thousands of native fireflies dancing through the trees like living stars. After soaking in this quiet magic, we will drive to the north shore of West Lake for a refreshing, brief night hike up Baoshi (Precious Stone) Mountain.
Hangzhou Summer Night Magic: Secret Firefly Forest & Baoshi Mountain Night Hike (with Car)
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The Soul of Longjing: 8-Hour Private Tea Culture & Nature Heritage Tour
Hangzhou is the birthplace of China’s most prestigious green tea, Longjing. You’ll explore the architecture of China's only national tea museum, wander through an ancient mossy park to find the legendary spring water that enhances the tea’s flavor, walk the terraced hillsides of an authentic tea-producing village, and find peace in a towering bamboo forest used as a cinematic movie backdrop. This experience is designed for those who appreciate nature, history, and the fine art of Chinese living.
The Soul of Longjing: 8-Hour Private Tea Culture & Nature Heritage Tour
Reviews
Sarah F.
“Nice Tour of Hangzhou highlights with Micheline rated snacks!”
Scarlett was a great guide. She picked me up from the airport, shared the history of the city and talked about its modern character. We stopped at several Micheline rated snack stands along the way! Very enjoyable half day.
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Scarlett H.
Thank you so much for the wonderful review! Whenever you find your way back to Hangzhou, please do let me know. I'd love to take you on another adventure, perhaps for a peaceful hike up in the hills right by the West Lake to take in more of nature and local tea culture. Wishing you safe travels and hope to see you again!
Monita L.
“Great and Wonderful journey with Scarlett”
Scarlett is an excellent guide for our trip of 4 persons to Huangshan from Hangzhou for 5 days. She was very prompt in communicating with us, before and during the trip. She was very very patient with us, all over 65 years old hence climbing steps is a challenge, in guiding us when we walked up the Huanghsan Mountain. Along the way Scarlett pointed out and explained various significant historical locations and great lookout spots along Huanghsan Mountain. She arranged the best time for us to set out to avoid crowds at various places at Huangshan Mountain. Scarlett greatly helped us to communicate clearly when we were at the hotels during check-in and at other times that enables us to have a pleasant stay, especially in Huangshan Mountain. We engaged Scarlett with a car and a driver which Scarlett arranged, and it was a very comfortable electric 7 seater vehicle with a very good, patient & friendly driver. She also arranged for us to stay in quaint hotels inside picturesque scenic ancient towns, and included guided tours in Xidi. Other scenic towns include Hongchun, Huangling and Wuyuan. Scarlett patiently explained the historical significance and cultural development of the places we went so that we can appreciate what we experienced at the ancient scenic towns. Being an accredited tourist guide she could get quick access for us, being foreigners, in places that we visited and for the intercity train tickets as well. She always ensure that we are satisfied with our itinerary each day, and is always very flexible to where and when we decided to go for sightseeing places and even excellent local food, which she will recommended for us to choose along the way. Some of these unplanned places for food and local shopping streets exceeded our expectations. Scarlett is indeed not just a guide, but a great friend that the 4 of us had found.
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Scarlett H.
Thank you so much for your incredibly heartwarming and detailed review! Reading about your wonderful journey from Hangzhou to Huangshan truly made my day. It was an absolute honor and a genuine pleasure to guide the four of you. I am so glad that the flexible pacing, crowd-avoidance strategies, and comfortable transportation made the journey smooth and enjoyable for everyone. Along the way, your kind care for me also touched my heart deeply. Beyond being your guide, I feel so lucky to have gained four wonderful friends from this trip. Thank you for trusting me with your travel memories in China. China is vast and always has so many more hidden gems waiting to be discovered. When you are ready for your next adventure, I will always be here to welcome you back to China with open arms! Wishing you all the very best, robust health, and many more happy travels ahead!
Other Popular Tour Guides in Hangzhou
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Jacky G.
Hello! I'm Jacky GONG (贡文), a licensed bilingual (English/Chinese) private guide in Hangzhou and an **Official Docent at the Zhejiang Provincial Museum** — a credential held by very few guides in the city. After 15 years as an IT engineer, I became a full-time guide, and I've now hosted 500+ travelers from more than 13 countries. I specialize in deeply customized cultural experiences: decoding the hidden stories of the Southern Song Dynasty, exploring ancient temples like Lingyin, and weaving classical Chinese poetry into the landscape of West Lake. I'm also a passionate hiker with 15 years on Hangzhou's mountain trails. I guide guests away from the crowds to hidden gems — from pristine tea plantations in Longjing to off-the-beaten-path routes in the Western Hills. As a 240-hour visa-free transit specialist, I handle airport pickup and the logistics, so your day runs seamlessly. Every tour includes private transportation in a spacious, premium SUV, tailored 100% to your pace and interests. Let's skip the tourist traps and create an unforgettable, authentic Hangzhou journey together. Welcome to my hometown!
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Cindy W.
I’m Cindy, a native Shanghainese with 13 years of professional experience in the travel industry. Outgoing and friendly, I speak fluent English and love travelling around the world myself. Over the years, I have served more than 7,000 travelers from Europe, the United States and other Western countries. I specialize in unique cultural small-group tours, and I also provide comprehensive itinerary planning services for guests travelling to China on business trips. I am far more than just a tour guide — I lead my own dedicated small team. No matter where you plan to visit in China, we are able to tailor a perfect itinerary fully based on your personal preferences. I am a huge food lover and enjoy exploring hidden local eateries in Shanghai and surrounding cities. Travelling with me, you will get to taste authentic local delicacies unknown to most tourists. Besides, I am passionate about history. If you are also a history enthusiast, I am delighted to share countless fascinating lesser-known stories from Chinese history along the way. I am someone who appreciates the finer things in life. I have extensive knowledge of luxury hotels, trendy restaurants and bars across Shanghai and nearby regions, so I can seamlessly arrange premium leisure experiences tailored for you. Thanks to my overseas background, I fully understand international travelers’ expectations, and strive to deliver completely hassle-free travel experiences for every guest. I have established long-term partnerships as an official supplier for major global travel platforms including Tripadvisor, Viator and Expedia. In the past 13 years, I have consistently delivered outstanding service and received great feedback from all my clients.
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Moon Z.
Hi there! I’m Moon, your go-to Shanghai insider. With a background in tourism management and years of professional guiding, I don't just show you landmarks—I bring them to life. If you want to skip the dry textbook scripts and dive into Shanghai’s hidden histories, fascinating urban legends, and the juicy anecdotes behind the Bund and the French Concession, you’re in the right place! Let’s explore the secrets of this city together, one story at a time. Ready to see Shanghai through a local expert's eyes?
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