About TR Taxi

Evan H.

5 / 5

Jun 8, 2026

[Kochi] Day Tour with a Private Car - by Van (9 pax)

Jun 8, 2026

Kochi

5 hours

“Driver and local historian rolled into one!”

We booked with TR Taxi for 2 excursions on our cruise around Japan: Kochi and Miyazaki. Their English speaking customer representative was excellent with communication since day one when we started planning a year before the cruise. Throughout the year if any updates were needed, they kept in contact and even helped us get a small refund as their local drivers' rates changed. We had a brilliant tour in Kochi! Our driver was early to meet us at the cruise terminal, and it was lovely to get right into our tour and not wait in the heat for a local taxi or shuttle bus. Disclaimer: I do speak Japanese which really helped with communication between my group and the driver, Nakamura-san, but I can tell he is very used to driving tourists around his home city. He gave us plenty of time at each spot and parked in very convenient locations with a description of where to meet each time. Even when our group was slow and took more time at certain stops, he helped us streamline other stops to stick within the time we paid for. What impressed me most was that we paid for a driver and car to help us visit lots of places and save time, but we also got escorted around the places we stopped at with commentary as a local! I helped translate for my family and my learned fascinating facts about Kochi Castle and the local samurai clans. Unfortunately due to poor weather preceding a typhoon, we couldn't stop in Miyazaki. I communicated this over the GoWithGuide message page and initially resigned myself to not receiving any refund, but was delighted that they offered us a full refund for the cancelled stop in Miyazaki! Of course it would have been wonderful to stop there and explore, but it really brightened all of us up after having missed 2 stops due to the weather. Thank you for the excellent service!

TR Taxi

(407 reviews)

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate it. We are delighted to hear that you enjoyed your tour in Kochi and that Nakamura-san helped make your visit both comfortable and memorable. Your kind words about our communication and support throughout the booking process mean a great deal to our team. We are sorry that your visit to Miyazaki could not go ahead due to the weather and the cruise schedule changes. In situations like this, when a port call is cancelled by the cruise line, the booking is normally eligible for free cancellation, so we were happy to arrange a full refund for you. Thank you again for your kind words and support. We look forward to serving you and your family again on your next trip to Japan.

“Thank you Kusunoki”

We had an excellent experience with our driver 楠さん(Kusunoki) on our Nara day tour. He was very punctual (arriving early) and professional. The sedan was comfortable, and he accommodated bathroom breaks along the way. Our itinerary included the Mitarai Walking Trail, Dorogawa Onsen Town, and the Limestone Caves. Our driver's kindness and thoughtful service were greatly appreciated, and he helped make our day stress-free. Coordination with TR Taxi was seamless and easy. Highly recommended!

TR Taxi

(407 reviews)

Thank you for your wonderful review. We are very pleased to hear that you enjoyed your tour with Mr. Kusunoki. Our local team had specially arranged a driver who is originally from the Tenkawa area for your trip, so we are especially happy to receive your feedback. We will be sure to share your kind comments with Mr. Kusunoki and our local team.

“Excellent taxi service”

We reserved a private taxi for 7 hours and we were able to set our itinerary ahead of time. The driver came early and we were able to communicate with a google translate app. He remained flexible and allowed us a quick stop at a waterfall on our way to oshino hakkai. The car was large, clean and comfortable. The driver was professional and an excellent driver.

TR Taxi

(407 reviews)

Thank you very much for your kind review. We are happy to hear that you enjoyed the service and had a great day with your driver. We will be sure to share your feedback with our local team in Yamanashi. Thank you again, and we hope to welcome you back to Japan in the future.