Aomori Private Tour Guides

“Wonderful and pleasant day trip”

we really wanted to hit some out of the way places and no matter which travel agency I tried, they just couldn’t do it. Well, I ‘discovered’ this taxi service, and not only were they able to lock in all desired locations; they did so at really amazing rates. For a helpful driver who took us around for 10 hours, the rate we paid for this (three people in the car) was less than we would have paid for us to have a guide for a third of that time. I highly recommend this service; especially when transport and tour options in this region of Japan are limited (and tourists are few!).

“Stopped the tour ”

Our experience was totally unsatisfactory. It was extremely difficult to communicate with the driver (even if we do speak Japanese!), the information given to us was often wrong. Any random taxi would have been superior! If you target foreign customers, you have at least check what you offer. When we finished visiting the Jomon site, the car was there but not the driver. We, as customers, are not to wait for the driver, it's the other way around. We took another taxi and will continue our sightseeing by ourselves even if we have to pay for it. However our Regent Seven seas ombrella remained in the car. Please ask the driver to deposit it to the ship. Worst experience ever.

TR Taxi

(368 reviews)

Thank you for your feedback. Yesterday, we asked the driver to deliver your umbrella to the ship for you. We would appreciate it if you could confirm whether you have received it. Regarding the situation at the Jomon site, we have checked with our local staff in Aomori. Because it was raining, the driver took the umbrella from the car to bring it to you. However, due to some miscommunication, he could not find you. When he returned, you had already left. We sincerely apologize for the delay this caused to your trip. It seems there have been some communication issues between you and the driver right from the start of this trip. Although we do not have more details, we will speak with our local team in Aomori and ask them to pay closer attention to the selection and assignment of drivers. We believe your feedback will help them focus more on driver communication training. We apologize again for the inconvenience.

“Perfect journey”

The rider arrived to the airport on time and he managed our trip well as we had a 5hr tohr in Aomori. I would definately recommend this

TR Taxi

(368 reviews)

Thank you very much for your kind review. We are glad to hear that you had a pleasant trip in Aomori and everything went well. We really appreciate your recommendation.