“A lovely day ”

It was a lovely tour. We saw a lot. Hiroshi is a good guide. Unfortunately, there was also a very unpleasant incident. Hiroshi had bought the wrong tickets for the Skytree for us in advance. As it took nearly an hour to sort it out, we were unable to go up the Skytree. That is extremely frustrating. As a result, we had no other way of visiting the tower. It would have been the highlight of our trip. Very sad.

Hiroshi S.

(57 reviews)

Thank you for the review. I am very sorry that you were not able to go up the Skytree. But I did not buy the wrong tickets. I purchased the tickets for handicapped persons at your request, but I learned for the first time that day from a Skytree staff member that tickets for handicapped persons would no longer be sold to foreigners starting in April. Furthermore, there were no descriptions about tickets for foreigners. I purchased the tickets in March, so I explained this to the Skytree staff, had the tickets issued, and gave them to you. I left after confirming that you had entered, but I later heard that you were told you couldn't enter. It's a shame I wasn't there to negotiate. While this was Skytree's fault, I also bear some responsibility. I apologize. I will take the utmost care to ensure this does not happen again. I hope you won't be discouraged by this and will come to Japan again.

“Hiroshi is the guy for you!”

We booked a full-day private tour with Hiroshi S. on March 27 for our family of four (2 adults and 2 children, ages 12 & 15), and it was the absolute highlight of our time in Tokyo. From the very beginning, the communication and planning were seamless. Professional & Knowledgeable Hiroshi was waiting for us exactly on time at the Meiji Jingu Shrine parking lot as promised. Throughout the 10+ hour day, he was incredibly knowledgeable and informative, sharing deep insights into Japanese culture, religion, and family life that kept all of us—including our teens—thoroughly engaged. A Truly Customized Experience Hiroshi went above and beyond to make the day special for us: Shibuya: He was happy to take videos of our family crossing the famous Shibuya Scramble and even assisted us with shopping at the Nintendo Center in Shibuya PARCO. Cruising & Culture: He accompanied us on the Symphony Cruise, providing wonderful commentary on our surroundings. He also guided us expertly through the Imperial Palace, Senso-ji Temple, and Nakamise Street. Magical Evening: We visited the Tokyo Skytree for sunset and then had a breathtaking walk along the Meguro River to see the night cherry blossoms (Yozakura) The Grand Finale: We ended our epic day at the glowing Tokyo Tower. Flexible and Fair We actually ended up exceeding our scheduled time by about an hour, and Hiroshi was incredibly reasonable with the additional charges. His flexibility made the end of our long day stress-free. If you are visiting Tokyo and want a guide who is professional, informative, and truly cares about your experience, Hiroshi is the guy for you! We would definitely recommend him to anyone looking for a personalized Japanese adventure.

Hiroshi S.

(57 reviews)

Thank you for taking your time to write a review. I’m so glad you enjoyed our one-day tour of Tokyo. Meiji Shrine is a very peaceful place, even though it’s right in the middle of the city. Shibuya is close to Meiji Shrine, but it's a vibrant area for young people and is always bustling with energy. I’m sure you were surprised by the crowds at the Scramble Crossing. On the Symphony Cruise, we were able to enjoy views of Tokyo’s cityscape from the boat, including Odaiba, Tokyo Tower, Tokyo Skytree, etc. The nighttime cherry blossom viewing was also quite charming. If you have the chance to visit Japan again, let’s enjoy Japanese culture and customs together again. This time we were able to see the beautiful cherry blossoms, but next time, please come to see the beautiful autumn leaves. I look forward to seeing you again in Japan!

“Great Times”

We had a wonderful experience with our tour guide Hiroshi in Tokyo and Kawagoe. He was incredibly attentive, well‑organized, and thoughtful throughout the day. He kept us on schedule while still making sure we fully enjoyed each stop on our itinerary, which allowed us to see everything we had planned without ever feeling rushed. What truly stood out was how far above and beyond he went at the end of the tour - he personally escorted us all the way to the Shinkansen platform to ensure we boarded the correct train to Osaka on time. Knowing we wouldn’t miss our train gave us so much peace of mind. His time management, attention to detail, and genuine care for our experience made the entire journey smooth and stress‑free. We couldn’t have asked for a better guide and would highly recommend him to anyone visiting Tokyo or Kawagoe.

Hiroshi S.

(57 reviews)

Thank you for writing a review. I also had a great time with you. Kawagoe isn't too far from central Tokyo, but it's a place where you can enjoy the atmosphere of the Edo period. Besides the Edo-era ambience, Kawagoe also boasts many delicious foods, and we enjoyed things like eel and sweets. In Tokyo, we visited Meiji Shrine, Shibuya, Tsukiji Market, and Asakusa. Meiji Shrine is very peaceful despite being in the city center. Shibuya, Tsukiji, and Asakusa were crowded, but I think you were able to enjoy both the quiet and bustling sides of Tokyo. Was the Shinkansen ride to Osaka comfortable? If you have the opportunity to come to Japan again, let's enjoy Japanese culture and food together!