Denise B.
“Shopping in Tokyo!”
We planned to use our last day in Tokyo as a shopping day. We got off to a very rough start —drive was 30 min late. Also we had planned to extend the time but he could only extend 30 min. —he charges me for the extra 30 min even though he was 30 min late—. Aside from that he got us to the area we wanted to shop in and waited nearby. He got us to the airport safely and was super nice and polite.
Fuji Limousine
Thank you very much for taking the time to share your feedback. We sincerely apologize for the delayed start to your day. We understand how important every minute is, especially on a planned shopping day, and we regret any inconvenience caused. Regarding the extension and additional charge, we appreciate your comments and will review the matter internally to ensure greater clarity and fairness in such situations going forward. That said, we're glad to hear that the rest of the trip went smoothly, and that your driver was able to assist you professionally and safely throughout the day. We truly value your patronage and hope to have the opportunity to serve you again in the future with an even better experience.
Michael C.
“Transfer from Yokohama Cruise Port to Haneda Airport.”
The driver kept us informed of his location and was right on-time. He loaded our luggage at the port and unloaded it at the airport. He dropped us off right at the airline counter and showed us where to go. The van was very clean and the driver was very courteous. This was the third transfer we used Fuji Limousine for on this trip. All were excellent. We would not hesitate to use Fuji Limousine again.
Fuji Limousine
Thank you very much for your kind review . We're delighted to hear that your experience from Yokohama Cruise Port to Haneda Airport was smooth and pleasant. We're especially honored that this was your third transfer with us on your trip. Your continued trust means a lot to us, and we look forward to welcoming you again on your next visit to Japan.
Lindsay M.
“Excellent Service”
Back home in Australia now after spending a month in Japan. During that time we used Fuji Limousines 4 times for transfers to various locations. Everything went smoothly and I highly recommend the service they provide
Fuji Limousine
Thank you so much for your kind message and for taking the time to share your experience! We’re truly grateful that you chose our service multiple times during your stay in Japan, and we’re very happy to hear that everything went smoothly. It was a pleasure to assist you throughout your journey. We sincerely appreciate your recommendation, and we hope to welcome you back to Japan again in the future! Wishing you all the best back home in Australia.
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