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Japan Tour Reviews

“Tokyo’s ultimate tour guides”

Ken and Sacha are the ultimate tour guides. We were a senior couple, first time in Tokyo, and pretty intimidated by Tokyo, especially the trains. Ken and Sachi arranged to pick us up at the cruise port in Yokohama and showed us Tokyo highlights before taking us to our hotel later in the afternoon. Ken has an intimate knowledge of all things Tokyo and is passionate about sharing his love of Tokyo. Beyond that he is a great photographer, knowing all the perfect spots to take pictures helping us to document our trip. We recommend Ken and Sachi without any hesitation!

“A birthday to remember!”

I am not someone who typically takes the time to write reviews of tours, but I felt compelled to share my experience following a private, full-day tour of Hakone, Japan, organized and led by Florence. From beginning to end, Florence was exceptional. Even before the tour, she went out of her way to accommodate my schedule, making the only day I had available work. When I mentioned that I would be celebrating a special birthday during my visit to Japan, I certainly didn't expect anything beyond a wonderful day of sightseeing. However, upon our first meeting, Florence surprised me with a selection of unique and thoughtful Japanese gifts. It was an incredibly gracious gesture that immediately demonstrated how much she genuinely cares about the people she guides. We spent the day exploring the highlights of Hakone, including Owakudani Volcanic Valley, the Hakone Ropeway, the Hakone Open-Air Museum, Lake Ashi and its iconic floating torii gate, and the scenic Hakone Tozan Railway. Each destination offered something unique, and Florence made sure we had time to appreciate the experience rather than simply rush from one attraction to another. Her knowledge of the area, organizational skills, and attention to detail made the entire day seamless and enjoyable. What truly distinguished Florence was her warmth, thoughtfulness, and genuine enthusiasm. She made the experience feel personal rather than simply another scheduled sightseeing tour. It is often the little things that make a travel experience memorable, and Florence understands that perfectly. Having traveled extensively and experienced numerous private tours around the world, I can honestly say Florence ranks among the very best guides I have had the pleasure of meeting. If you are considering a private tour of Hakone, I recommend Florence without hesitation. She goes well beyond what is expected. Thank you, Florence, for making my birthday visit to Hakone such a memorable experience!

“Fantastic Tour, Great guide, Highly recommended”

Yoshiko provided us with a tour well above our expectations. Her pre tour questions and planning meant she designed to tour just for us, showing us places we would never have seen or learnt about, without her guidance. Yoshiko was very well prepared with excellent knowledge of each location and had hand outs or printed material where she thought it would be of interest to us. Yoshiko had obviously done a lot of homework on the locations we visited. Her new van was most comfortable and she even made sure there were cool drinks for us on board. She did not not hurry us along and seemed to not mind any detours or late finishes, even dropping us at our hotel each evening. Very prompt arrival each morning. Even rang our our hotel to arrange to leave our bags for a few hours so we didn't have to carry them first morning. Good English and very friendly and gave us very good information all along the tour as we were driving around. There were no hidden costs, Yoshiko explained exactly what was included in the tour, before the payment was made. Yoshiko made contact a number of times before the tour to let us know it was still on schedule and making sure we were also still OK. I would highly recommend Yoshiko to anyone traveling to Nagano / Matsumoto region and I would certainly ask Yoshiko to guide us again if we returned to Japan Nagano region.

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Japan Private Cars, Van & Transfers

Experience unparalleled comfort & convenience in transport with a private car and driver that connects you and your loved ones to Japan’s beauty and charm.

Looking to take an exclusive journey through Japan’s countryside? Perhaps you’re looking for an easy ride to and from the airport? Whether you want to tour Mt Fuji’s surroundings from the comfort of a warm, toasty car, or take time to pause, shop and reflect on Kyoto’s old world charm, a personalized knowledgeable driver and car can take you there.

Traveling with a team? Our private vans create the ultimate comfort and convenience while ferrying your loved ones from one destination, to another, whether you're taking on busy Osaka, or relax in Hakone.