Dear Silke and Oliver, /// Your feedback truly means a lot to me. /// Thank you very much for your kind and generous words. It took me a little time to reply, as I was reading your message while recalling the bits of German I learned back in university. /// As for English conversation, I sometimes tend to speak too quickly when discussing something technical for the first time. I actually remember getting a bit confused when I tried to explain why Japan’s and Germany’s climates are similar — using Köppen’s climate classification, which I learned long ago in my earth science class. /// That aside, I always take great pride in my hospitality and guest care, so please rest assured that you’ll be in good hands when we meet again. /// Warm regards from Japan, Katsuhisa /// P.S. For the benefit of future guests, I’ve included an English summary of your message below. /// Katsu is the best tour guide and the perfect choice for a private tour. We preferred not to join large groups, and after another experience, we realized how much better it is when everyone speaks English. From the moment we booked, Katsu stayed in touch and tailored the itinerary to our wishes. He was already waiting for us before the tour and guided us to his spacious, comfortable car, prepared with cushions, blankets, drinks, and great music. /// Our drive from Fukuoka to Mt. Aso through Kumamoto was scenic and smooth. Katsu checked with park staff to ensure the crater was open despite wind and rain. The green Kusasenri Grassland and volcanic scenery were breathtaking. When the ramen restaurant we planned to visit was closed, Katsu quickly found a cozy local home where we enjoyed delicious homemade food. /// His English communication was good — sometimes a bit challenging, but always clear with patience and teamwork. Overall, this was a perfectly organized and memorable tour. If we return to Japan, Katsu will be our first choice again.

Thank you so much for your wonderful feedback! I’m really glad to hear that you enjoyed the tour, even though we finished a bit later than planned. There are many more beautiful places to explore in Kyushu, so I hope we can meet again someday. I’m already looking forward to that day!

Thank you, Graeme, for your honest feedback. I’m truly sorry that communication was not as smooth as I hoped. I appreciate your understanding and your kind words. I’ll make sure to improve from this experience so I can offer an even better tour next time. I’m glad you enjoyed the Atomic Bomb Museum, and I’d be happy to welcome you again to Nagasaki someday. /// Best regards, Katsu