Experienced local taxi drivers will cordially show you around the area so that you can visit both must-see and hidden sightseeing spots and enjoy local food.
At your hotel in Karuizawa
Mansanbou → Onioshidashi Park（Joshinetsu Kogen National Park）※Winter Closure → The Shiraito Falls → Usuitoge Miharashidai Observatory → Kyu-Karuizawa Ginza Street
At your hotel in Karuizawa
This tour will take you to famous historical sites and sightseeing spots in the area.
The driver will also give you information about nice local restaurants.
Car, Non-English Speaking Driver, Fuel, Hotel pickup and drop-off
entrance fee, meals, parking fee, highway fee, ferry fee, hotel for driver (if multiple day)
-We are open from 9am to 6pm (JST) on weekdays. Messages received out of the above hours will be dealt with on the next business day.
-The customer is requested to complete booking process (including payment) at least 3 days in advance prior to the tour date.
-For airport transfers, please make sure to allow yourself to have enough time for immigration, collecting baggage, traveling time or flight check-in as well as in case of possible flight delay.
-Please prepare cash (Japanese yen) for the fees which are not included in the tour. (Please refer to "what's not included" section on each tour page)
-Please be kindly aware that our drivers are Non-English speaking.
-Please make sure to write down the following information upon booking:
1) flight number (cruise name)
2) flight (cruise) arrival/ departure time
3) airport terminal (cruise port)
4) number of luggage
Please write down as much of the following information as possible upon booking: 1) pick up time and location 2) drop off time and location 3) number of luggage 4) itinerary (if fixed)
・The drivers cannot speak English.
・The tour price doesn't include admission fee, toll fee, meals, or lodging.
・If the tour itinerary requires an overnight stay, the guest is requested to pay the lodging expense of the driver.
・When the drop off point is different from the pick-up point, the guest is possibly requested to pay the toll fee for the taxi to return if necessary.
It depends on the car/ bus size as follows:
Taxi (sedan: 4, jumbo: 9)
Bus (micro: 17, small: 24, medium: 34, big: 45)
Under 12, 3 children are counted as 2 adults, 2 children are counted as 2 adults and 1 child is counted as 1 adult.
*Infants are also counted in the total no. of passengers.
It depends on the taxi company (it is not an obligation to provide a child seat in a taxi). Please leave notes (the age of the child is necessary) in the request form upon booking.
It depends on the luggage size and the no. of passengers. The normal sedan taxi has a fuel tank in its trunk, so please be advised that the trunk is smaller than of a normal car.
The customer is requested to complete booking process (with payment) 3 days before the tour date at the latest.
During high seasons (spring and fall in Japan), all of the cars in our stock usually get reserved, so please make a reservation well before hand.
We accept your request via messages. If it is at short notice, we might charge extra fee for the arrangement.
It is not possible to change the starting time at short notice.
Please send us a message or book a tour on our activity list.
No. Please kindly pay the toll fee by cash on site where necessary.
It includes driver fee, fuel fee and tax. Parking fee, toll fee, deadhead toll fee and ferry fare are excluded, so please kindly pay by cash on site.
Deadhead toll fee is toll fee for a taxi to go to the meeting point before the tour and to return to the company garage after the tour (only if it has to take a toll road). Ferry fare means passenger fare and taxi carriage fare if the route includes ferry transportation during the tour. (passenger fare of the driver is included in the carriage fare)
Please bring the printed booking confirmation so that the driver can identify you upon meeing. If it's impossible to print it out, please take notes of reservation no., boarding date, company's name and its phone number on your memo. Or you can show the booking confirmation on your smartphone.
In the case of the hotel pick-up, please wait in the hotel lobby. The driver will come and pick you up. In the case of airport/ station pick-up, the driver will welcome you holding a board with the guest's name at the arrival/ ticket gate. If the pick-up place is not the arrival/ ticket gate, we will notify the guest in advance.
The driver will wait max. 30min if the train/ plane is being delayed. If you are running late due to personal reasons and we can't contact you within 10min of the meeting time, your reservation will be cancelled. If we can contact you, the taxi meter will run until your arrival and you will be requested to pay for the fare additionally.
Please kindly call the operation company on your booking confirmation or us (our business hours are 9am-6pm on weekdays).
In the case of sightseeing tours, the driver is supposed to give a guided tour, but it will be provided mainly by English materials such as a brochure and pamphlet due to the language limitation of the driver. In the case of airport/ station transfer and a bus tour, no tour will be offered.
Please kindly ask the driver. There is a possibility that your request cannot be met.
Please kindly ask the driver. Please be advised that the tour fee is not refundable.
If it's a foldable wheelchair, a taxi can carry it in its trunk. In the case of an electric one, availability of taxis with wheelchair lifts are limited to certain areas, so please kindly send us an inquiry.
It is usually not acceptable (depending on the taxi company), but guide/ service dogs are exempted. If you have one in your group, please leave request notes upon booking.
Thank you for an enjoyable transfer to Himeji castle and Kyoto.
Thank you so much for your review! Himeji Castle is the largest and most visited castle in Japan. It is a great choice to visit Himeji Castle from Osaka, Kyoto or Kobe. We are glad to hear that your trip was enjoyable. Hope we can serve you again when you visit other parts of Japan in the future.
Our driver was very friendly and despite not being able to speak English well was able to communicate with us via a translation app. He was prompt and helpful and assisted us with our bags as we transitioned from one ryokan to another.Shirakawa was a great day excursion from Takayama, but I'm not sure if I would overnight there.
Thanks so much for your review. More and more translation app is now available to help us communicate better even when we don't speak the same language. More drivers will use translation apps in the future, we believe foreign tourists will definitely have a better travel experience as well.
Thank you for the pleasant and efficient ttansfer from Our hotel in Kyoto to our Osaja hotel
Thanks for your review！We are very glad to have helped you and hope that all goes well with your trip in Japan.
Mr Watabe is a great guide. Took us around yamadera and zao ropeway. He is a loval guide so he is informative on all the places we went. Will recommend this service! Thank you!
Thank you for taking the time to write a review. It has been snowing in the Yamagata area recently and we all worried about it. So happy to hear that your trip went smoothly. We will pass on your warm words to Mr. Watabe, and believe he will be happy too.