Thank you very much for your kind review . We're delighted to hear that your experience from Yokohama Cruise Port to Haneda Airport was smooth and pleasant. We're especially honored that this was your third transfer with us on your trip. Your continued trust means a lot to us, and we look forward to welcoming you again on your next visit to Japan.

Thank you for your kind words. We're truly sorry to hear about the illness in your group and hope everyone is feeling better now. We completely understand that sometimes things don't go as planned. Wishing you all the best, and we hope to welcome you in the future under better circumstances.

Thank you very much for your feedback. We’re pleased to hear that overall you had a good experience with the tour and appreciated our driver’s punctuality. Regarding the toll and parking fees, we would like to clarify the following: This tour is typically operated from Tokyo, and accordingly, the highway tolls are calculated from Tokyo. Even though the tour began from Mt. Fuji as per your request, the vehicle and driver still needed to travel from Tokyo to Mt. Fuji to meet you. This is one of the key differences between a private hire service (ハイヤー) and a traditional taxi in Japan. During the inquiry stage, we provided you with an estimate of the expected toll and parking fees for the entire journey, including the cost from Tokyo to Mt. Fuji. The booking was made after you reviewed and accepted these terms. We truly appreciate your understanding, and we hope to have the opportunity to serve you again in the future.