Joann G.
“Awful experience!”
You sent a van with a wheelchair lift that took up 60-70% of the interior space. It was cramped, uncomfortable and NOT requested and very expensive. on 26September Mr Vincent Carlino has a car and driver ordered for pickup at 7am from ONSEN TO HANEDA aIRPORT. Scheduled with Soq J. please send a car and or limo with NO wheelchair lift so they will be comfortable. Thank you
Masato T.
Thank you for using my service. My vehicle is a Toyota Hiace with a wheelchair lift. I think this is explained in my self-introduction, but my vehicle is not a limousine. I'm sorry if you seem to have been misunderstood. Also, the distance from the hotel in Tokyo where your customer stayed to Kusatsu Onsen is about 200 kilometers. Even if you use a regular taxi, it will probably cost you more than 80,000 yen each way, including expressway fees. My fee was 61,000 yen, which is not expensive compared to the average market price. It seems that they requested a car or limousine to be sent on the 26th, but I am not aware of that. You haven't made a reservation for me on the 26th. You should double check your reservation. It seems like you've misunderstood something. Thank you again.
Start By Messaging Your Guide
Just You and Your Local Tour Guide
Screened and Verified via Interviews