GoWithGuideFind your perfect tour guide at GoWithGuide. Relax and cherish unforgettable tours with loved ones. Create personalized tours for a truly memorable trip!
GoWithGuide
GoWithGuideFind your perfect tour guide at GoWithGuide. Relax and cherish unforgettable tours with loved ones. Create personalized tours for a truly memorable trip!
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Hakone Private Tours

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Hakone Tour Reviews

Poor English, not resourceful

The company itself or some AI must be the one that replied to my massages since Takao, even though a sweet gentleman, can barely speak English and is not resourceful or informed about the area.

Paola M.

Takao M.

Sorry, Paola. We lost about 90 minutes yesterday because the strong wind forced the ropeway to stop, and we had to return to our starting point. I chose that route because: 1. I wanted you to experience a cable car ride. 2. I wanted to minimize the use of buses that don’t accept the Hakone Freepass. The bus ride from the cable car terminal to the highest point of Owakudani Valley is the shortest option. 3. The only buses that reach the volcanic valley when the ropeway is stopped are the ones that don’t accept the pass. 4. There were so many people in line ahead of us that I couldn’t predict how many buses we’d have to wait for. 5. We called all the taxi companies, but none were available due to high demand. Despite this setback, we still managed to experience three out of the four attractions you considered a “must”—the ropeway, pirate ship, cable car, and open-air museum. Mt. Fuji wasn’t visible, and the ropeway was stopped, so we missed out on the great view from it. Unfortunately, that meant we lost two of the main highlights of the tour, and I didn’t have many opportunities to explain the scenery. Still, I did my best to make the tour worthwhile by sharing whatever thoughts came to mind. I truly enjoyed our conversations! I use AI to refine my written English, but I don’t rely on it for speaking. Improving my English is something I truly care about. I sincerely appreciate your understanding. Thank you. Best regards, Takao

K

Kathryn S.

5 / 5
Mar 24, 2025

Thank you

Hi Yuka, Thank you for a fantastic day, we thoroughly enjoyed our time with you and you were very professional and informative.

Kathryn S.

Yuka S.

Thank you for your comment. I'm happy to hear you had a good day. My allergy sometimes depressed me though I tried best. I appreciate kindness of you two.

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Private Tours in Hakone

Travel like a real local. With our lineup of varied tours we want to help you customize and realize your ideal tour in Hakone. Our guides can arrange for you to visit areas specific to your interests, so there will be no filler in the itinerary! Browse all the tours we offer in Hakone, and find the perfect one for you. The tours come in a variety of categories and lengths, so chances are you will be able to find the tour for you. Looking for something you couldn’t find in our lineup? Go ahead and send a message to one of the guides, they will create your tour for you! Teaming up with a local guide and getting their help in planning the itinerary is the smart way to travel, so let them sort everything out for you.