“First Class Service from Aissam”

My wife Carrie and I have just come back from a full day of sightseeing in Tokyo with Aissam. Aissam is the most thoughtful and caring guide you could wish to have. This young man is very knowledgeable and thoughtful and we couldn't have navigated this wonderful and enormous city without his expert assistance. To navigate the Metro as a novice is impossible and even an expert sometimes has problems Aissam was very understanding with my wife's walking problems and made this day fantastic with an excellent service. Anyone who manages to book Aissam will be very lucky. Many thanks, Jeff

Aissam E.

(60 reviews)

Dear Jeff, Thank you so much for your kind words — it truly means a lot to me. It was an absolute pleasure spending the day with you and Carrie. I’m really glad I could help make Tokyo feel easier to navigate and enjoyable for both of you. Please give my regards to Carrie — I really appreciated her positivity and energy throughout the day. Moments like these are exactly why I love what I do. Wishing you both many more amazing travels, and I hope to see you again in Japan someday. Warm regards, Aissam

Ian C.

3 / 5

Apr 6, 2026

Hakone in a Day : Guided Trip from Tokyo to the Best Spots

Apr 6, 2026

Tokyo

11 hours

“Last minute change”

Aissam had a medical emergency and found an alternate tour guide to cover. Her name is Chisato. She made the day trip to Hakone a delight.

Aissam E.

(60 reviews)

Thank you for your feedback. I truly appreciate your understanding regarding the medical emergency on that day. I’m very glad to hear that Chisato made your Hakone trip enjoyable. We always do our best to ensure a great experience, even in unexpected situations, and your comments help us improve further.

“4 hour private tour was perfect!”

To begin, booking and communicating with the tour guide was fast and efficient. I had questions before I booked and messaged the tour guide. Aissam answered within hours considering he was likely asleep when I sent it from the U.S. that was top notch already. He agreed to meet us at our Hotel so I booked and received confirmation immediately. When we arrived in Tokyo I communicated with him again to confirm and he responded quickly and showed up on time. Now the tour: Amazing Aissam took us through the excellent yet fast passed and to a tourist confusing metro system with ease. He has an amazing ease of character that makes you feel like you’ve known him forever. I won’t go into detail on what we saw as that is part of the tour description and he showed and talked about it all. What you need to know is that he made the tour super fun. My siblings and I felt like we had been given a tour from not just a local but a really good friend. This tour was the first in our trip which set the bar really high. Honestly we wished he was available all week! Aissam, thanks for an amazing night in Tokyo!

Aissam E.

(60 reviews)

Thank you so much for the incredible review! I’m so glad I could help make your first night in Tokyo a memorable one. Navigating the metro can definitely be a whirlwind, but you and your siblings were absolute naturals. It truly felt like I was exploring the city with old friends rather than giving a formal tour. I hope the rest of your week in Japan was just as amazing—you definitely set the bar high for the rest of your trip! Wishing you all the best on your future adventures.