“We had an amazing day exploring Hakone with Kaneo, whose knowledgeable, thoughtful, and fun guidance made a seamless itinerary of the ropeway, black eggs, soba, Hakone Shrine, the Open-Air Museum, and stunning views even better.”

We had an absolutely fantastic day exploring the Hakone area with Kaneo as our guide. From start to finish, the itinerary was packed with unforgettable experiences, and everything ran seamlessly. Some of the highlights included riding the ropeway, eating the famous black eggs at the volcanic valley, enjoying delicious soba noodles, visiting the beautiful Hakone Shrine, relaxing with coffee while taking in a fabulous view, and exploring the incredible Open-Air Museum. One of the best parts was experiencing every mode of transport Hakone has to offer, which made the day even more fun and memorable. Kaneo was the perfect guide—knowledgeable, polite, funny, and incredibly thoughtful throughout the day. He shared fascinating insights about the area, answered all our questions, and made sure we were comfortable and enjoying every moment. He also turned out to be an excellent photographer, capturing so many wonderful memories for us along the way. We couldn’t have asked for a better guide and would highly recommend Kaneo to anyone visiting Hakone. Thank you for making our day such a special and unforgettable experience!

Kaneo U.

(97 reviews)

Thank you for good and elaborating review. I feel so happy to know you really enjoyed my guide. I also enjoyed myself by spending time with you and your so smart son. I hope we can meet again someday in the future.

“The "K" in Kaneo stands for "Kind"”

Kaneo was such a thoughtful and kind guide. He messaged me before our flight from the U.S. to check on us because there was a typhoon expected in Tokyo as we would be flying. Our flight was delayed and that impacted our dinner reservation we had planned for our first evening. Because I couldn't contact the restaurant while we were flying, Kaneo was willing to call and adjust the reservation for us. Kaneo was very intentional about making sure we went to stores of interest to the kids when we walked around the Ginza area. He found a great stationary story for my daughter and golf store for my son. I was worried about navigating our first train ride in Japan the following day and Kaneo took us to the train station to show us around so we were ready the next morning. We are looking forward to another day with Kaneo when we return to Tokyo before heading home to the U.S.

Kaneo U.

(97 reviews)

Thank you for your kind and good review. I am glad the typhoon didn’t harm your trip too much. I am looking forward to seeing you again in Tokyo soon.

“Kamakura with Kind Kaneo was a great day!”

We very much enjoyed our time with Kaneo and had a wonderful tour of Kamakura and Enoshima with him. Kaneo planned a day that was smoothly paced and we got to see many highlights of places that he knew well. We learned more about the history and culture and had a fun lunch with him. And we got him to sing our family's theme song in the bamboo forest! We had to change the date of our tour just a week before and he was gracious and flexible and went out of his way to make it work for us. We highly recommend him if you are looking for a tour guide near Kamakura/Tokyo.

Kaneo U.

(97 reviews)

Thank you for your good and kind review. It was a good memory that I sang “Country Road” with your husband in a bamboo forest.