Nagano Private Tour Guides

“Amazing Azumino with the best company!”

I was planning to visit Azumino after my hike & stay in Kamikochi / Matsumoto, and while the city is nearby, navigating the area is time-consuming just by taking public transport. So I was so glad to have met Yoshiko san, during my first time ever using Gowithguide! She was very friendly, kind, communicative, and was able to adapt to my requests and interests. For instance, when I mentioned that I loved nature and museums (Azumino has an Art Line!), she recommended the best place for viewing the Northern Alps and gave advice on planning our route better. We were blessed with the best weather, and I learned many new things thanks to this tour, including the significance of the local gods Dosojin -- very apt for a drive around the area! Apart from taking me to places where i've always wanted to go, she also took me to have soft serve at a local farm, which was the best activity to do after a hot day. Although it was a short half day trip, I felt like I made a friend in Yoshiko san and her equally kind & attentive husband who kindly drove us around on that day. As a solo female traveler, traveling with a reliable guide like Yoshiko made me feel safe and taken care of. I look forward to meeting the both of them again during my next trips to Nagano, and would happily introduce them to my friends visiting the area!

“Charged Extra”

Hello. We had a brief day with Kei visiting Snow Monkeys and Buddhist temple. However when we returned to the Nagano train station he told us we owed him an additional 16,000 yen, because we used his car. I expected an extra charge for gas. Maybe 5000 yen or less. Especially since I paid all parking charges. So paying him an additional 16,000 Yen at drop off was very troubling and I think it was a ripoff. Please let me know if you agree and can then credit me back to my charge card for these very important excessive additional charges, after the tour charges I paid you in advance for. Ty. Fred E. A

Keiichi S.

(24 reviews)

Hi Fred, Thank you very much again for your booking and for giving me the highest rating. I’m really glad the snow monkeys came down to the park that day. It had also been a long time since I saw grooming behavior among the monkeys so clearly, so I enjoyed it very much as well. Regarding the 16,000 yen you paid in cash, I believe there may be a misunderstanding. If you could please check our agreement and my first reply to you on March 19, you will see that I clearly stated the costs: 10,000 yen for the use of my car and gasoline, and 6,000 yen for my own round-trip transportation to and from Nagano City (which takes me almost two hours each way). In addition, the amount you paid in advance through GoWithGuide covers only the 5-hour guiding fee, not these transportation-related expenses. I hope you are enjoying your time in Kanazawa now. Best regards, Kei

“24 hrs from Karuizawa to Gero”

Thank you Kanami san for making the booking so simple and for arranging the transport to take us from Karuizawa to Gero. Terry was such a warm and hospitable guide. It was nice to have a friendly local share their insights about the parts of Japan that we really wanted to experience. Sincerely Tom

Kanami E.

(7 reviews)

Tom san, Thank you so much for a kind review！ Despite the inconvenience caused by our mistake, thank you very much for your understanding. I will continue to improve preparing tours so that everything goes more smoothly in the future. I would be very happy to see you next time!! I hope you have a wonderful year! Kanami