“Very expensive and Disappointed ”

We met Yuki at our hotel at 9:00. The weather was overcast. Yuki leant us his passes to travel to Kegon waterfall and Lake Chuzen . By the time we arrived it was impossible to see the falls or lake, we returned to Nikko. While a guide cannot determine the weather an experienced guide would have checked ahead, avoided wasting 2 hours on a bus and suggested an alternative itinerary…..that’s what a guide with local knowledge would have done. We suggested a stop at Nikko Botanical Gardens. Yuki had not visited them …surprising again lack of local knowledge. After lunch we toured the various temples and shrines. Yuki did not tell us anything that was not on the notice boards walking ahead with no attempt to add to our knowledge. We finished about4 returning to our hotel where Yuki was helpful ….we wanted to send some luggage ahead and he compiled the necessary forms In summary very expensive…40,000yen to GowithGuide and another 20,000 to Yuki for “travel and accommodation “ a total of 60,000yen Yuki added little to what we could have done by ourselves. Yuki is not a knowledgeable guide for Nikko and should not be marketed as such We look forward to your response.

Yuki K.

(366 reviews)

Dear Ian Sorry for your disappointment. I usually take my guests from Tokyo fort one day tour. You should have known that from my offer. It was very unfortunate that it was so foggy to see anything near the lake on the upper part of Nikko mountains. I planned to take you to the waterfall and lake cruise but neither seemed to work well. So I followed your request to visit the Garden. Then, I took you to Tosho-gu shrine and Rinno-ji temple after Futabasan Shrine which I added as your wife asked me. Please enjoy your trip to Japan and give my best regards to your wife. Thank you for taking my tour. Yuki

“Overcast with gusty winds at Hakone ”

This was supposed to be an eye opening experience on the Shinkansen to Hakone. Not long after we transferred to the mountain train, all power shut down so we were stuck on the train for 2 hours before the authorities allowed all passengers to exit thru the train’s emergency exit in the first car, one by one down a narrow ladder. Of course we sat in the 1st train and were the last ones to exit. We never made it to Lake Ashi or the ropeway, but had a decent lunch before heading back to Tokyo. It was a much shorter trip than originally planned, and quite expensive. Our guide Yuki was attentive and tried his best to find alternative transportation. I only wished he had offered a partial refund.

Yuki K.

(366 reviews)

Dear Nina Thank you for writing a review of my tour. It was so unfortunate not only the weather but also the loss of power of the train. I had been advising you not to visiting Hakone on the day based on the weather forecast. But you insisted Hakone so I took you there. Sorry not to think of refunding you. Best regards Yuki

“Great first day in Tokyo with Yuki”

Yuki is a fantastic guide and provided a great introduction to Tokyo including deep knowledge of the sights we visited, helping us learn the public transportation system, and having a great lunch at a favorite spot of his. Very clear communicator prior to and during our tour. Really enjoyed our day in Tokyo with Yuki.

Yuki K.

(366 reviews)

Dear Eric Thank you for your nice review of my tour. We visited Shibuya Sky, Meiji Shrine, and Imperial Palace East Gardens. I was worried about the weather but it was perfect for Skibuya SKy and thank you for providing my admission fee. Please give my best regards to Jenifer. Yuki