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Airport Meet&Greet + Japan Rail Pass exchange service

1.5 Hours
up to 15 people
Japanese ( Native ), English ( Conversational )

After touching down in Japan and making your way to the Arrivals hall of the airport, you're greeted by a friendly representative. This personal assistant helps you navigate the crowded lobby to the place where you can exchange your voucher for your Japan Rail Pass. If you encounter any issues, your bilingual helper smooths things out, ensuring that your pass is secured.


  • Airport assistant without any language barrier

  • Japan Rail Pass exchange assistant

Departure & Return

Starting time 06:00 AM ( recommended )   Flexible
Meeting Point Arrival lobby
Ending Point Departure point of train / bus / taxi in the airport

Inclusions & Exclusions

What‘s included

Meet&Greet in the arrival lobby, one staff fee, assistant Japan Rail Pass exchange fee and VAT

What‘s not included

Not mentioned above


***Please submit your request three business days before your arrive.

1. The service takes place in the arrival lobby, after luggage retrieval and custom inspection.
2. The Japan Rail Pass must be purchased in your country.
3. The arrival flight time between 21:00 and 07:00, the additional cost of 3,240 JPY as an outside of business hours.

Cancellation Policy

  • Free cancellation - 48 hours prior to meeting time
  • 80% Refund - 1 day(s) prior to meeting time
  • No Refund - less than 24 hours before the meeting time

Frequently Asked Questions

View More Frequently Asked Questions
Reviews ( 2 )
Stacy Stacy United States ( Family )
2 years ago

“ Essential ”

After a 14 hour flight with a Family of four. Thanks to our guide we were able to get a good deal on train pass for 2 weeks,easily. He even drew us a map and made sure we made it to our train on time. Wonderful guide and person. Thank you very much.

Margaret Margaret United States ( Family )
2 years ago

“ Fantastic and invaluable. ”

Our guide was kind, patient, excellent English and invaluable

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