“Your guide Yoko is the worst guide I have ever experienced ”

This is my second day with her as my guide because even though we had problems with each other yesterday, she apologised and promised to do better today. Well, she yelled at me again. While we were in the train, she pointed out while wearing a mask that the younger kids who were formally dressed in suits and were with their parents are attending a special celebration, of being accepted to university. An hour later when I saw some of them looking more mature looking persons, I asked if they were also celebrating graduation. She yelled and said “ I told you, it’s an enrolment , not a graduation “. This is when I told her, You do not get to yell at me. I pay good money to hire a guide who will be patient and courteous, not a rude person like you. I told her that she was giving Japanese people a bad name. By then, we were about to enter a restaurant where everything is in Japanese other than pictures of the dish. She went ahead and hurriedly explained everything and when I pointed at something that looked like a meat dish, I inquired if it was chicken or beef. In a very loud voice if the restaurant line she said “ I had already told you what it was! By this time I had enough of her, I walked up, figured out how to order and pay on my own, got a table to sit by myself and told her to stay away from me. She had the nerve to insist that she is sorry and sat down in the chair opposite me. I simply got up, and moved myself away from her toxic presence. By this time, money I paid for the tour which was a total of 12 hours over 2 days was a complete waste and disaster! She came and refunded me some money and walked away. This woman needs anger management training and should not be a guide who represents your country to tourist. She has no patience and will ruin your company’s reputation

Yoko T.

(150 reviews)

Because you said you cannot hear I thought it was your hearing problems but thinking it over it was your problem with difficulty of understanding some English words like "frreshmen" and "entrance." You spoke English quite well so it was difficult to notice that but certainly you had trouble with those words. From now on, I should know that some people won't know the appropriate way to ask me to repeat what they haven't catched. Also not having well balanced lunch seem to make Debbie san short tempered. I learned the lesson that eating nut bars might make people a nutcase. Have a nice trip anyway.

“Horrible experience with this guide!”

Her first comment to me when she met me is “ Oh you are not Chubby!” She kept insisting I remove my baseball cap before she will take photos. She snapped at me several times when I couldn’t hear what she was saying because of the noise in the subway and the fact that she wore a mask indoors and outdoors. It didn’t take more than 2 hours when I told her that I had enough of her rudeness. She apologised and then told me that since I already paid for two days tour, the money will not be refunded. So I asked if GowithGuide tour will at least change my guide. She said, No, because she said everyone is already booked but she promised to do better after I told her that I will not tolerate here yelling and snapping at me when I ask for clarification.

Yoko T.

(150 reviews)

I was my first time meeting a person not know the words ”Sorry？””What did you say?" when she could not hear something and when we were going to Sendagi, she asked "Shinjuku?" which is completely different. She wanted to pretend to know everything which won't be possible. I thought you wanted to have pictures with your beautiful face but maybe you'd prefer to hide it with your cap. Sorry I didn't know that.

“Great first day in Tokyo”

Yoko was a great person to show us around when we didn’t even know what we wanted to do. The cherry blossoms were amazing and she knew all the spots to go check them out. Her English is awesome and she was full of history and fun facts. We were exhausted from a fun filled day after the 8 hours was up. Well worth the money. I would highly recommend Yoko and this tour.

Yoko T.

(150 reviews)

I appreciate your great review just after the tour. It must be tough to walk a lot when you still might have the Jet Lag but the beautiful sakuras were welcoming the two of you all the way. East Gardens was a nice place to take a short break, wasn't it? Please take a hot bath and stretch your legs because we walked Meiji Jingu Shrine, Chidorigafuchi Moat, East Gardens of the Imperial Palace, Ueno Park and Asakusa. That was quite a lot. I hope you enjoy Kyoto , F1 race and the rest of your stay. Thank you for the wonderful day!!