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Danny H.
“Exceptional wine tour”
Chinami was a wonderfully personable private wine tour leader, picking us up from and returning us to Enzan Station. She took us to an excellent range of vineyards in the Kofu Valley where the qualities of the local wines were so well expressed. Our lunch at a very special restaurant was perfect. Chinami also provided very informative descriptions of the local environment.
Elena S.
“Full day in Malta disappointment ”
I recently had the opportunity to ride with Michael during my trip to Malta, and unfortunately, my experience was quite disappointing. While it was clear that he was an experienced guide, his attitude left much to be desired. It seemed like he had a preference for my friend, as he was rude to me throughout the ride, frequently interrupting, or ignoring and displaying unprofessional behavior. The driving itself was aggressive, which added to my discomfort, especially since I wasn't feeling well during the trip. I asked him to stop at a pharmacy for some needed supplies, but he only complied after my friend intervened. His driving style made me feel sick, with constant hard braking that was jarring. In contrast, my previous visit to Malta was enjoyable, thanks to a driver from the same company who was friendly, maintained a clean car, and created a pleasant atmosphere. This time, however, the car was dirty inside, and despite my requests, he refused to turn on the air conditioning, responding dismissively when I asked. Overall, I was disappointed with the service this time around. I believe that regardless of personal feelings, professionalism and customer care should always be prioritized. I hope the company addresses these issues, as my previous experience was vastly better.
Michael M.
I wish to thank this two lovely lady's for a whole day tour we spent together and the beautiful weather as we did much more than it was plan . We almost did a round tour from the North to the South of Malta with lot of side seeing views and wonderful places that we almost get our feet so heavy.We visit more than 10 places with historic issues.I hope this was interesting for those who like the History.
Céline D.
“Tokyo, 6 hours tour”
Before our tour, we communicated very well with Shunta; he clearly understood our needs and interests for the day. Since he wasn't available, he sent us one of his colleagues who he thought was competent. The young guide was 22 years old, had very little experience, and didn't really know what to do or say. He didn't really take care of us; we constantly had to tell him to slow down. Ultimately, a very disappointing tour for the price.