Customizable Private Tours with Local Tour Guides

“The last 2 days of the 26 Martyrs trail”

We are a group of friends who were exploring the trail of the 26 Japanese Christian Martyrs of Nagasaki (c1597) and Hero-san was our guide for the day. Hero-san worked hard even before our meet-up: he researched the trail from Japanese sources, walked the trail on his own, printed for us copies of his research, and then walked the trail with us on the day itself. Hero-san was committed, flexible and incredibly accommodating. Our joint exploration saw adaptations as we chased different leads. The tour ended at the historical departure spot of the 26 martyrs at Sonogi, right at sunset. We could not have ended the day better. Thank you once again Hero for an incredible tour and day!

“Lack of clarity and poor communication”

This service had both ups and downs during our 5‑day tour through Cairo and Luxor. The Positives: Excellent and clear explanations from our guides, Esraa in Cairo and Hamed in Luxor, and great support from the drivers in both locations. The negatives: It was not clearly explained that Ahmed was not our guide and tour coordinator, but rather that we were contracting with a travel agency Black Camels Tours. We only understood this once we arrived in Cairo. Ahmed promised to send the guide and driver details a couple of days before departure, but this did not happen. We only received the information six hours before departure after repeated messages and reminders in the Gowithguide app. In Luxor, it was even worse—we received the details only upon arrival at the airport. This lack of timely communication made things stressful, especially considering the challenges of accessing the internet while traveling overseas with multiple connections. When I shared my recommendation, Ahmed responded with a rude message, which added to the unpleasantness. In conclusion, I would recommend this service for a one‑day tour, but not for multi‑day tours across different locations. The lack of clarity, poor communication, and rude tone detracted from the overall experience and made the trip less pleasant and more stressful.

Ahmed A.

(14 reviews)

Thank you for taking the time to share your detailed feedback. We are genuinely pleased to know that you had a positive experience with our guides, Esraa in Cairo and Hamed in Luxor, as well as with our drivers. Delivering knowledgeable guiding and reliable transportation is a priority for us, and your comments in this regard are highly appreciated. At the same time, we would like to clearly clarify an important point. We operate as a coordinated team of professional licensed guides across different cities, not as a single guide accompanying guests throughout the entire trip. This structure is intentionally designed to provide you with local expertise in each destination and to ensure operational reliability. This information is also transparently stated in our profile under the important details section. Regarding communication and the sharing of guide and driver details, our process was communicated to you in advance. All final details are provided one day prior to each service to ensure full accuracy and to avoid any last-minute operational changes. As also explained, both our operations team and I remain in continuous contact with our guests before and during the trip, ensuring that no guest is ever left without support at any stage. While we respect that your expectations regarding timing may have been different, we must emphasize that all services were delivered as agreed, and continuous assistance was available throughout your journey. We remain committed to maintaining a professional, reliable, and well-coordinated service, and we appreciate your feedback as part of that ongoing effort. We wish you all the best in your future travels.

“Great Synthesis of the Doge's Palace and Basilica”

My wife and I used a tour guide for the first time last summer in Florence, and I learned then how beneficial a guide can be. So, for this trip to Venice - my son and I spent some time reading reviews of different guides before booking with Sabrina. She definitely lived up to our expectations. Sabrina was on time, prepared, engaging etc. She led us on a wonderful tour of the Palace and Basilica and helped tie together the importance of what we were seeing (without getting bogged down in the details that would bore our children). She kept them engaged, and really told us a story that brought to life what life must have been like for Doge's up until Napoleon's arrival. When we were finished, I asked our kids what they thought - was it too much information? Too long? They both agreed that it was perfect (and they're 12 and 15). So, she did a great job. As our time ended, she answered our questions about how to join in for Palm Sunday processions, and told us to feel free to contact her with follow-up questions. I would recommend Sabrina to anyone visiting Venice.

Sabrina S.

(1 reviews)

Hello Brandon, Thank you so much for your kind words and for the truly delightful morning we shared together. Moments like these are what make my work so rewarding. A guide’s commentary can change greatly depending on the audience—and I can honestly say that you and your family brought out the very best in me. Your curiosity, attention, and genuine interest were remarkable and deeply appreciated. I hope you return home carrying not just memories, but also a richer understanding of Venice—its history, its spirit, and its unique culture. Take care, and my very best wishes to you all.